PRIVACY POLICY

Website Analytics and Data Protection

This website collects personal data that is used as the basis for our website analytics. This includes:

  • Information about your browser, network, and device

  • Websites you visited before accessing this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling activity

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn more about traffic and activity on this website.

Processing of Personal Data

PulseWorks Engineering e.U. processes your personal data, which falls into the following categories:

  • Name/company name

  • Business address and other customer addresses

  • Contact details (telephone number, fax number, email address, etc.)

  • Bank account details and credit card information

  • Order details

  • VAT identification number

  • Customer service inquiries

  • …

You have voluntarily provided us with your personal data, and we process this data on the basis of your consent for the following purposes:

  • Providing customer support

  • Our own advertising and marketing purposes, for example, sending offers, advertising brochures, and newsletters (in paper and electronic form), as well as referring to an existing or former business relationship with the customer (reference purposes).

You may withdraw this consent at any time. Withdrawal means that, from that point onward, we will no longer process your data for the purposes stated above. To withdraw your consent, please contact: privacy@pulseworks-engineering.com

Furthermore, the data you provide is necessary for the performance of a contract or for taking steps prior to entering into a contract. Without this data, we cannot conclude a contract with you.

We store your data for at least one year.

We do not share your data with anyone.

You can contact us using the following contact details: privacy@pulseworks-engineering.com

Our Data Protection Officer can be contacted at: privacy@pulseworks-engineering.com

Information on Legal Remedies

You generally have the right to access, rectify, erase, and restrict the processing of your data, as well as the right to data portability and the right to object. To exercise these rights, please contact us.

If you believe that the processing of your data violates data protection law, or that your data protection rights have otherwise been infringed, you may lodge a complaint with the supervisory authority. In Austria, the competent authority is the Austrian Data Protection Authority (Datenschutzbehörde).